Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of the Vegetable Express website and mobile application, operated by YASKERA PRIVATE LIMITED. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. About Vegetable Express

Vegetable Express is an online platform providing fresh vegetable delivery services. The company operates from Nagpur, Maharashtra, India, and may expand services to other cities from time to time.

2. Eligibility to Use

1. Users must be at least 18 years of age or accessing under parental/guardian supervision.
2. By using our platform, you represent that the information provided is accurate and complete.

3. Account Registration

1. You may be required to register an account to place orders.
2. You are responsible for maintaining confidentiality of your login credentials.
3. Vegetable Express reserves the right to suspend or terminate accounts found to be misused or fraudulent.

4. Product & Pricing

1. All vegetables listed are subject to availability.
2. Prices are displayed in Indian Rupees (INR) and may change without prior notice.
3. Product images are for representation only; actual appearance may vary slightly.
4. We guarantee accurate weight as per order using standardized digital weighing systems.

5. Orders & Acceptance

1. Placing an order constitutes an offer to purchase.
2. Orders are confirmed only after acceptance by Vegetable Express.
3. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or operational issues.

6. Delivery

1. Delivery timelines are estimates and may vary due to weather, traffic, or unforeseen circumstances.
2. Customers are responsible for providing accurate delivery details.
3. Vegetable Express shall not be liable for delays caused by incorrect address information.

7. Payment Terms

1. Payments must be made through available online payment methods.
2. We do not store sensitive payment details.
3. All transactions are processed via secure third-party payment gateways.

8. Cancellation, Returns & Refunds

1. Fresh vegetables are perishable goods and are generally non-returnable.
2. In case of incorrect items, damaged produce, or quality issues, customers must notify us within 24 hours of delivery.
3. Approved refunds will be processed as per our Refund Policy.

9. User Conduct

Users agree not to:

1. Use the platform for unlawful purposes
2. Provide false or misleading information
3. Attempt to disrupt or damage the website or services
4. Engage in abusive or harmful communication

10. Intellectual Property

All content including logos, trademarks, text, images, and software are the property of Yaskera Private Limited and are protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

11. Limitation of Liability

Vegetable Express shall not be liable for:

1. Indirect or consequential damages
2. Delays or failure in performance due to force majeure events
3. Allergic reactions or personal health conditions related to food consumption

Users are advised to inspect products upon delivery.

12. Indemnification

You agree to indemnify and hold harmless Vegetable Express and Yaskera Private Limited from any claims, damages, or expenses arising from misuse of the platform or violation of these Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

The courts of Nagpur, Maharashtra shall have exclusive jurisdiction.

14. Changes to Terms

Vegetable Express reserves the right to modify these Terms at any time. Continued use of the platform constitutes acceptance of updated Terms.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Vegetable Express

A brand of Yaskera Private Limited

📍 House 666A, Medical Road, Chandan Nagar, Nagpur, Maharashtra, INDIA, 440009

📧 Email: we@vegetablexpress.com

📞 Phone: +91 - 8446257945